The basic mechanic

Inside any team-visible note or scorecard, type @ and start a teammate's name. An autocomplete dropdown shows matching teammates. Pick one and finish your sentence; the mention becomes a clickable link to their profile, and they get a notification.

Mentions only work on team-visible content. The @ in a private note stays as plain text; no notification fires.

What the mentioned person sees

When you mention someone, they get a notification with:

• Your name and what you wrote (a preview of the note).

• The candidate's name and current stage.

• A direct link that opens the candidate profile scrolled to your note.

Notification delivery depends on their preferences:

• In-app notification. Always. Appears in the bell icon in the top navigation.

• Email notification. If they've enabled email notifications in their profile settings.

• Mobile push. If they have the mobile app and have it enabled.

Mention vs assign vs reassign

A mention is the lightest touch. It says "I want your attention on this." It doesn't make the candidate the mentioned person's responsibility, doesn't transfer ownership, doesn't change permissions.

If you actually need someone to take a candidate over (because you're out of the office, leaving the team, or the candidate genuinely belongs in someone else's lane), that's a different action: reassigning the candidate. Reassignment changes who's accountable; mentions just route attention.

Don't use mentions when you mean assignment. The mentioned person might respond, but they might also assume you're keeping the lead.

Group mentions

For broader attention than a single teammate, group mentions exist:

• @recruiters notifies everyone with the Recruiter role.

• @admins notifies everyone with the Admin role.

• @hiring_managers_for_this_role notifies all Hiring Managers assigned to this specific role.

Group mentions are useful for "the team should weigh in on this" moments, but they're noisy by design. A single-person mention is almost always more effective at getting one specific response.

When to mention and when not to

A mention costs the receiver an interruption.

Use it when:

• You need a specific person's input to move forward.

• You're handing off a candidate to a specific colleague.

• A decision needs the hiring manager's sign-off.

• A late-stage candidate has a question only one person can answer.

Skip the mention when:

• The note is informational and doesn't require a response.

• The team will see the note in their normal review cadence anyway.

• The candidate's progress doesn't depend on the mentioned person.

A workspace where everyone gets mentioned on every candidate quickly becomes one where nobody pays attention to mentions. Sparing is more effective than constant.

Following up on your own mentions

If you mention someone and they don't respond, give them a day or two before nudging. Two patterns:

• The follow-up mention. Reply to your own note with another mention: "@theirname any thoughts on this one? Trying to move forward this week." Lightweight; usually works.

• Out-of-band. A Slack ping or a quick "hey, did you see my mention on Sara M.?" message is faster for time-sensitive things. The Slack message is for getting their attention; the note is still where the decision and context live.

What doesn't work: re-mentioning the same person three times in three different notes hoping one lands. If they haven't responded, the channel isn't working; switch channels.